Calsoft’s Product Sustenance and Support Engineering team acknowledges the importance of your time and efforts towards business-critical processes and has been managing and supporting product lines for some of the leading companies across the globe. We also provide L1, L2, and L3 product support, sustenance engineering, and migration services, enabling you to focus your limited resources on innovation, customer acquisition, and new product development.
The breadth of our offerings encompasses:
- Sustenance Engineering
- Test Management
- Product Documentation
- Product Re-engineering
- Product End of Life Support
To ensure an end-to-end product sustenance support, we focus on four essential aspects—knowledge management, SLA management, faster ramp-ups and takeovers, and productivity improvement.
Our homegrown accelerator IPs result in a quick turnaround time and improve sustenance efficiency. Our flexible engagement models ensure that our teams can easily scale up and scale down based on requirements.