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A requirement was to develop Service now plugin for storage array where plugin should enable end user to have the basic functionality like create volume, create snapshot, connect to host group and connect to host using ServiceNow.

Benefits:

The integration between two platforms helped to

  •  Provide an UI for end user to quickly and easily place the request for the desired operation with approval workflow
  • Track the request status
  • To monitor the request via approval through array administrators.

 

 

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