A requirement was to develop ServiceNow plugin for a company providing ITOM support. Data are fetched from vendor Cloud database through REST API and storing them in the ServiceNow Cloud platform in the CMDB_CI table. From fetched and stored data, CI Relationships are created among them.
- Agent-less automated service mapping
- Hardware and Software life-cycle data
- Connectivity, Heuristics based service and dependency mapping
- Keep your CMDB up-to-date
- Credentials stay on premises