Must have experience in developing solutions on ServiceNow platform. This is different from “Implementation” of ServiceNow where typically BA’s define processes and the implementers are expected to configure the ServiceNow platform to follow those processes. What we wish to have are developers. These folks use the ServiceNow framework/platform and integrate other 3rd party systems with the ServiceNow tool.This is a fully code-test kind of job. The ServiceNow professional is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs. The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
- Consults with business analyst/project manager to develop appropriate technical solutions
- Follows up on outstanding development needs and provides timely status reports to the project manager
- Advises on options, risk and impacts on business processes and technical architecture
- Communicates technical problems and solutions to both technical and non-technical audiences