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One of the key challenges faced by enterprises today includes revenue generation from mature product lines while sparing sufficient bandwidth and budget to develop new products. Calsoft’s product sustenance and support teams completely understand this challenge, and have been managing and supporting product lines for multiple leading organizations across the globe.

We provide L1, L2 and L3 product support, sustenance engineering, and migration services, allowing you to focus your limited resources on innovation, customer acquisition, and new product development. Our home grown accelerator IPs result in quick turnaround time and improve sustenance efficiency. Our flexible engagement models ensure that our teams can easily scale-up and scale-down based on requirements.

We provide L1, L2 and L3 product support, sustenance engineering, and migration services, allowing you to focus your limited resources on innovation, customer acquisition, and new product development. Our home grown accelerator IPs result in quick turnaround time and improve sustenance efficiency. Our flexible engagement models ensure that our teams can easily scale-up and scale-down based on requirements.

Calsoft Product Sustenance Services

  • Hot fixes and updates
  • Feature enhancement and new feature development
  • Product customization
  • Technology enhancement
  • Ecosystem integration
  • Localization support
  • Test planning
  • Lab management
  • Manual and automated testing
  • Regression testing
  • Build and release management
  • Configuration and change control management
  • User guides
  • Installation guides
  • Documentation of codes, design, and architecture
  • Context sensitive help creation
  • Knowledge base and training material
  • Code optimization
  • Architecture and design fine tuning
  • Code re-factoring
  • Usability engineering
  • Benchmarking with competitor analysis
  • Product retirement planning
  • Full and limited sustenance support
  • Stakeholder communication
  • Phased product withdrawal
Learn more about Calsoft's Product Sustenance and Support Engineering services
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